Virtual assistant handles credit repair client onboarding, documentation collection, status tracking, and administrative workflow support for a growing client base.

Manages customer experience and satisfaction for an employee benefits platform, working with employers and employees to ensure successful platform adoption and outcomes.

Engages with customers in LATAM region on anti-piracy matters, addressing concerns and managing customer interactions.

Manages inbound customer calls for an AI-powered HVAC/plumbing/electrical platform, resolving inquiries and troubleshooting issues while maintaining service excellence.

Manages customer onboarding, provides ongoing support, and coordinates between teams to ensure property listing customers succeed with the software platform.

Manages a high-volume portfolio of SMB and mid-market customer accounts, driving adoption and retention through scaled automation, proactive outreach, and data-driven health monitoring.

Responds to researcher queries via helpdesk, troubleshoots technical issues, and serves as voice of the user to internal teams.

Manages client relationships and ensures success for WordPress web development projects at a boutique agency.

Provides customer support via email and chat, responding to customer inquiries in German with friendly and personalized assistance.

Provides customer support and assistance to users of a logistics and supply chain management platform.

Provides technical support and troubleshooting for Varicent's SaaS platform, helping customers resolve issues and optimize their Sales Performance Management solutions.

Provides technical support and solutions to customers using SaaS sales performance management platforms.

Provides technical customer support for SaaS platform users, using SQL knowledge to troubleshoot and resolve database-related issues.

Provides technical support for SQL and web application issues, troubleshoots customer problems, and maintains system reliability for SaaS platform users.

Provides technical support for SaaS platform users, troubleshoots SQL-related issues, and resolves application problems to ensure customer success.

Assists clients with travel bookings, reservations, itineraries, and travel-related questions before, during, and after their trips.

Coordinates client itineraries, schedules, and reservations while managing documentation and providing responsive client service.

Assists clients with travel bookings, reservations, itinerary changes, and travel-related questions while coordinating with suppliers and maintaining client records.

Help customers troubleshoot and navigate the Breezy HR recruiting platform, answer questions, escalate complex issues, and identify product improvement opportunities.

Technical Account Manager drives customer retention and expansion by providing technical expertise, nurturing relationships with key stakeholders, and serving as an advocate between customers and internal product teams.